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Schell Games

Community Marketing Specialist

Operations · Pittsburgh, Pennsylvania
Department Operations
Employment Type Full-Time
Minimum Experience Experienced

Schell Games is a highly talented group of artists, programmers, producers, and game designers led by game industry veteran Jesse Schell.  We like creating family-friendly games that are transformational and fun.  Presently, we focus on creating a wide variety of innovative gaming experiences including theme park installations, web-based MMOs, next-generation consoles, social games, and mobile platforms.  

Do you believe games can be fun and emotionally engaging?  Would you agree that games can positively affect people?

If you answered "YES!" to both questions, you might be a fit for our studio!  

COMMUNITY MARKETING SPECIALIST POSITION

Schell Games is looking for a skilled online Community Marketing Specialist to build and grow communities for our original games, as well as our corporate channels. This tech-savvy individual possesses outstanding communication and organizational skills. They will be friendly, curious, and adaptive, and enjoy working in a team-driven environment. The ideal candidate will have a passion for games and understand the complexities of various game and social communities.

Ideally, the candidate should be able to act as the voice of the brand, with the goal of building lasting, vibrant online communities that are engaged and responsive.

We’re looking for someone excited about cross­-disciplined collaboration! 

AREAS OF RESPONSIBILITY:

  • Conceive, develop, and implement campaigns that align with overall strategic marketing efforts that build and nurture online communities 

  • Plan and implement promotions, events, competitions, and other programs to grow the communities and boost brand awareness

  • Manage game-related social media platforms

  • Coordinate and consolidate player feedback, isolating key issues to be brought to the development and marketing teams

  • Serve as an advocate inside of Schell Games for the community

  • Moderate online/offline conversations with the community

  • Coordinate with Marketing and Development Teams to ensure brand consistency

  • Communicate important messages to the community through social media and long-form mediums (blog posts, forums)

  • Find and cultivate important community members, and help support their efforts to grow a healthy and vibrant game community

  • Respond to comments and customer queries in a timely manner

  • Support event and trade show activities

  • Use Google Analytics and other measurement tools to report on the success of campaigns, while continually finding ways to improve on those metrics through testing and new initiatives

REQUIREMENTS:

  • One (1) year of experience working with an online community or managing social media platforms or communities for brands

  • Strong communication, copywriting, and organizational skills

  • Solid understanding of popular social networks, including Discord, reddit, Facebook, Twitter, YouTube, Twitch, and Instagram 

  • Ability to interact as part of a team and to contribute to increasing productivity goals and efficiencies

  • Attention to detail and ability to multitask

  • Driven and proactive with a can-do attitude

  • Strong work ethic

  • Experience using Adobe Creative Suite is essential

  • Experience with video editing software would be valuable

DESIRED SKILLS:

  • Game industry experience is a bonus

  • Familiarity with current game industry trends and communities

  • eSports knowledge

EDUCATIONAL BACKGROUND:

  • Associate's Degree, Bachelor's Degree, or equivalent education strongly preferred

Return to the studio's home page. 

The candidate selected for this position will be subject to standard employment verification and criminal background check upon offer of contingent employment.

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  • Location
    Pittsburgh, Pennsylvania
  • Department
    Operations
  • Employment Type
    Full-Time
  • Minimum Experience
    Experienced